Logistics & Dispatch Tracker

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Procurement & Supply Chain

Logistics & Dispatch Tracker

Every dispatch tracked from gate to delivery, with proactive customer updates.

Tracks dispatches end-to-end (e-way bill, transporter, vehicle and POD), proactively updates customers, flags in-transit delays, and reconciles freight bills against booked rates.

50%+

fewer status calls

Real-time

dispatch visibility

2–5%

freight overbilling caught

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The impact

Fewer “where is my material?” calls, faster proof-of-delivery, and freight bills that match what was agreed.

50%+

fewer status calls

Real-time

dispatch visibility

2–5%

freight overbilling caught

Who it's for

  • Manufacturers dispatching by road across multiple transporters
  • Dispatch desks buried in "where is my material?" calls
  • Accounts teams paying freight bills without rate checks
  • OEMs at risk of e-way bills expiring in transit

What you get

  • End-to-end dispatch tracking from e-way bill to POD
  • Proactive customer WhatsApp/email milestone updates
  • E-way bill expiry alerts in transit
  • Freight-bill reconciliation against booked rates
  • Single multi-transporter dispatch dashboard

The pipeline

How it works, end to end.

Every step is built, benchmarked, and wired into your stack. Here is exactly what happens.

1

Dispatch created

On invoice/e-way bill, the agent records dispatch details, transporter, vehicle and expected delivery.

2

Track in transit

It follows the consignment via transporter/LR tracking and flags delays or exceptions.

3

Update customer

Customers get proactive WhatsApp/email updates at dispatch, in-transit and out-for-delivery.

4

Capture POD

Proof-of-delivery is collected and attached to the order; short/damaged delivery is flagged.

5

Reconcile freight

Transporter bills are matched against booked rates and weights; discrepancies are surfaced.

6

Human checkpoint

Dispatch and accounts teams handle only the flagged exceptions and freight disputes.

Under the hood

The data flow, wired into your tools.

Reads

  • Invoice and e-way bill (incl. Part-B)
  • Transporter / LR milestones and FASTag data
  • Booked freight rates and weights
  • Proof-of-delivery captures
Logistics & Dispatch Tracker agent

Produces

  • Live dispatch status per consignment
  • Proactive customer delivery updates
  • POD records attached to orders
  • Freight overbilling and discrepancy flags
Plugs intoE-way bill portalTransporter / LR trackingFASTag feedsWhatsAppTally PrimeEmailExcel

Before & after

What changes once it ships.

Dispatch team fields constant "where is my material?" calls

Customers updated proactively at every milestone

Freight bills paid without checking rates or weights

2–5% overbilling caught before payment

E-way bill expiry noticed only at a checkpoint

Expiry alerted in transit before it becomes a penalty

Why it matters

The business case

Freight is 2–5% of revenue and is quietly overbilled all the time: wrong weight slabs, double LRs, detention that was never incurred, easily ₹5–15 lakh a year on a busy dispatch desk. On top of that, "where is my material?" calls eat the dispatch team’s day and an e-way bill expiring in transit risks a penalty at a checkpoint. End-to-end tracking with proactive customer updates and freight-bill reconciliation cuts the calls, protects against penalties and recovers overbilling, paying for itself on the freight line alone.

FAQ

Logistics & Dispatch Tracker: your questions, answered.

Does it integrate with e-way bills?+

Yes. Dispatch tracking starts from the invoice and e-way bill, so vehicle, validity and route are part of the record and you’re alerted if an e-way bill is about to expire in transit.

How does it track the actual truck?+

Via transporter/LR tracking integrations and FASTag/transporter feeds where available, plus the e-way bill Part-B. Where live GPS isn’t available, it uses transporter milestones and proactive check-ins.

Will customers get automatic delivery updates?+

Yes. They receive proactive updates at key milestones, which cuts down the constant “where is my material?” calls to your team.

Can it catch transporter overbilling?+

Yes. It reconciles freight invoices against your booked rates and actual weight/distance, flagging overcharges and double-billing before you pay.

Does it handle multiple transporters and modes?+

Yes. Road, rail and courier across multiple transporters are tracked in one view, so you have a single dispatch dashboard regardless of who’s carrying it.

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Share a few details and we’ll come back with a tailored automation plan. No charge, no obligation.

We’ll never sell your details. No charge, no obligation.