Logistics & Dispatch Tracker
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Procurement & Supply Chain
Logistics & Dispatch Tracker
Every dispatch tracked from gate to delivery, with proactive customer updates.
Tracks dispatches end-to-end (e-way bill, transporter, vehicle and POD), proactively updates customers, flags in-transit delays, and reconciles freight bills against booked rates.
50%+
fewer status calls
Real-time
dispatch visibility
2–5%
freight overbilling caught
The impact
Fewer “where is my material?” calls, faster proof-of-delivery, and freight bills that match what was agreed.
50%+
fewer status calls
Real-time
dispatch visibility
2–5%
freight overbilling caught
Who it's for
- Manufacturers dispatching by road across multiple transporters
- Dispatch desks buried in "where is my material?" calls
- Accounts teams paying freight bills without rate checks
- OEMs at risk of e-way bills expiring in transit
What you get
- End-to-end dispatch tracking from e-way bill to POD
- Proactive customer WhatsApp/email milestone updates
- E-way bill expiry alerts in transit
- Freight-bill reconciliation against booked rates
- Single multi-transporter dispatch dashboard
The pipeline
How it works, end to end.
Every step is built, benchmarked, and wired into your stack. Here is exactly what happens.
Dispatch created
On invoice/e-way bill, the agent records dispatch details, transporter, vehicle and expected delivery.
Track in transit
It follows the consignment via transporter/LR tracking and flags delays or exceptions.
Update customer
Customers get proactive WhatsApp/email updates at dispatch, in-transit and out-for-delivery.
Capture POD
Proof-of-delivery is collected and attached to the order; short/damaged delivery is flagged.
Reconcile freight
Transporter bills are matched against booked rates and weights; discrepancies are surfaced.
Human checkpoint
Dispatch and accounts teams handle only the flagged exceptions and freight disputes.
Dispatch created
On invoice/e-way bill, the agent records dispatch details, transporter, vehicle and expected delivery.
Track in transit
It follows the consignment via transporter/LR tracking and flags delays or exceptions.
Update customer
Customers get proactive WhatsApp/email updates at dispatch, in-transit and out-for-delivery.
Capture POD
Proof-of-delivery is collected and attached to the order; short/damaged delivery is flagged.
Reconcile freight
Transporter bills are matched against booked rates and weights; discrepancies are surfaced.
Human checkpoint
Dispatch and accounts teams handle only the flagged exceptions and freight disputes.
Under the hood
The data flow, wired into your tools.
Reads
- Invoice and e-way bill (incl. Part-B)
- Transporter / LR milestones and FASTag data
- Booked freight rates and weights
- Proof-of-delivery captures
Produces
- Live dispatch status per consignment
- Proactive customer delivery updates
- POD records attached to orders
- Freight overbilling and discrepancy flags
Before & after
What changes once it ships.
Dispatch team fields constant "where is my material?" calls
Customers updated proactively at every milestone
Freight bills paid without checking rates or weights
2–5% overbilling caught before payment
E-way bill expiry noticed only at a checkpoint
Expiry alerted in transit before it becomes a penalty
Why it matters
The business case
Freight is 2–5% of revenue and is quietly overbilled all the time: wrong weight slabs, double LRs, detention that was never incurred, easily ₹5–15 lakh a year on a busy dispatch desk. On top of that, "where is my material?" calls eat the dispatch team’s day and an e-way bill expiring in transit risks a penalty at a checkpoint. End-to-end tracking with proactive customer updates and freight-bill reconciliation cuts the calls, protects against penalties and recovers overbilling, paying for itself on the freight line alone.
FAQ
Logistics & Dispatch Tracker: your questions, answered.
Does it integrate with e-way bills?+
Yes. Dispatch tracking starts from the invoice and e-way bill, so vehicle, validity and route are part of the record and you’re alerted if an e-way bill is about to expire in transit.
How does it track the actual truck?+
Via transporter/LR tracking integrations and FASTag/transporter feeds where available, plus the e-way bill Part-B. Where live GPS isn’t available, it uses transporter milestones and proactive check-ins.
Will customers get automatic delivery updates?+
Yes. They receive proactive updates at key milestones, which cuts down the constant “where is my material?” calls to your team.
Can it catch transporter overbilling?+
Yes. It reconciles freight invoices against your booked rates and actual weight/distance, flagging overcharges and double-billing before you pay.
Does it handle multiple transporters and modes?+
Yes. Road, rail and courier across multiple transporters are tracked in one view, so you have a single dispatch dashboard regardless of who’s carrying it.
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